Thunderbird currently works with IRC, XMPP, Twitter, and Google Talk.In this example we will show IRC, but the process is very similar for Twitter, Google Talk and XMPP.The tests, which are being conducted with a handful of companies that are part of the Y Combinator startup incubator, are an important signal of how Whats App plans to make money from its massively popular service.Whats App has not developed a business model in the three years since Facebook Inc bought it for a hefty billion. ", has helped to upend mobile services by allowing users to text or call friends and family for free, without text message charges.Click on the Chat Tab next to the Write Tab to start and join conversations. SAN FRANCISCO (Reuters) - Whats App, the Facebook-owned messaging service used by more than 1 billion people worldwide, is testing a system that would let businesses talk directly to Whats App users for the first time, according to communications about the project seen by Reuters.When you open the Chat page, you immediately join the chat. To receive alerts for new chat messages, click the New message alerts button .If this option is turned on, you will receive alerts if Chat is open in Canvas but your browser window is minimized or you are viewing another browser tab.
Persistent chat history allows you to start a conversation and continue it anywhere at any time.The customer never has to repeat themselves and the experience ends with a positive outcome.To use Chat, you must first create a new account (or configure an existing account) with an online instant messaging or chat provider.For example, if a customer isn’t finding what they need, the Inbenta Bot Avatar will instantly open a conversation with your live support agent, transferring all of the details of the conversation up until that point.This flexible option keeps the entire experience fluid for both customer and your support staff, to ensure a positive outcome every time.